Vision

To be the trusted exchange channel of service delivery in South Africa respected for our relevance, reliability, reach and resilience.

Mission

A reliable and relevant government service delivery channel providing access to government services, enabling secure digital and physical transactional services to all.

Values

- We have a passion for our customers and excellent customer service;

- Contributing positively to our communities and environment;

- Treating each other with respect, dignity, honesty and integrity;

- Recognising and rewarding individual contributions, and

- Embracing diversity and transformation in the way we conduct business.

South African Post Office Strategic Plan 2019 - 2022

- Strategic Plan 2019 - 2022 (2.6 MB)