Which service do I use?Domestic Ordinary Mail - LettersWhen do I use Ordinary Mail? - Ordinary mail is not trackable, use that option when the item is not ugently needed. Used for letters, magazines etc. Always seal the envelope before posting. Always include the sender's return address on the back of the envelope, Letter mailLetter mail refers to any form of written communication or other document, article or object that is addressed to a specific person, persons or a specific address and is conveyed by other than electronic means. It includes parcels, packages, wrappers, cylinders or articles conforming to the mass and size limitations detailed below. The Ordinary Letter Mail service is the standard postal service with set delivery standards from the time of despatch to arrival at the point of delivery. These are one day longer than Fastmail. Fastmail serviceFastmail is a letter service in South Africa with a one-day delivery standard in the same city or town, a two-day delivery standard for all other destinations. Standards do not include the day of posting. Out of standardWhen articles do not conform to the maximum mass, size or thickness. Articles smaller than 90 mm X 140 mm. The rate applicable must be charged according to the criteria for B4 or B5. Postage included envelopesPostage included envelopes are available at all Post Office outlets. The retail price includes the postage. Domestic Ordinary Mail - ParcelsYou can send the item with Registered Mail or Ordinary Mail. Ordinary Mail is more affordable, but you do NOT get a tracking number and CANNOT TRACK the item while it is on its journey to the destination office. Registered MailRegistered Mail is more expensive, but offers peace of mind as you will get a tracking number that you can use to follow your mail item until it is delivered. Always use Registerd Mail if the item is important to you. A tracking number starts and ends with two letters with a series of numbers in- between. eg. AB123456789CD. Speed Services CouriersUse Speed Services Couriers when the parcel or document is urgent. Small parcels, weighing 2kg or less, urgent letters or documents. Domestic overnight service Counter to Counter Counter to Door Counter to PO Box/Private Bag Door to Door Same day courier Early Bird Saturday service After hours International courier services. EMS:EMS is an international priority mail service that provides a fast service to most countries for the dispatch of urgent goods such as computer material, magnetic tapes, tender documents, business papers, merchandise and samples. Use EMS for international mail or parcels, weighing 2kg or more. The maximum weight to most countries is 30kg per item. These items are normally delivered within 24 hours of arrival in the destination country, but the service is not guaranteed. DocExDocex is an effective overnight mail connection between major cities countrywide. We offer a highly cost effective channel for exchanging correspondence and documents between Docex members only. Docex has over 4000 members which consist of legal professionals, medical, travel, major banks, insurance companies, real estate and other private sector business. Docex has nine branches countrywide and over 300 exchanges. Furthermore, Docex remains a trusted and cost-effective channel for exchanging correspondence and documents in paper and in electronic format. Docex exchanges are situated at convenient and accessible points throughout South Africa and other neighbouring countries. Our members deliver and collect their mail to and from these exchanges on a daily basis.
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